Privacy Policy

Prestige Publishing House ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information: When you register, submit a manuscript, make a purchase, or contact us, we may collect your name, email address, phone number, mailing address, payment information, and manuscript files.

Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

Cookies: We use cookies and similar tracking technologies to enhance your experience. You may control cookie preferences through your browser settings.

2. How We Use Your Information

• To provide and manage our publishing services
• To process payments and send transactional communications
• To communicate about your manuscript, project updates, and royalties
• To send newsletters and marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Payment processors (Stripe, PayPal), email platforms, and cloud hosting providers under confidentiality agreements
• Legal compliance: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

4. Manuscript Confidentiality

All manuscripts, story concepts, and creative work submitted to us are treated as strictly confidential. We do not share, publish, or use submitted manuscripts without your explicit written permission. All team members with access to manuscripts are bound by confidentiality agreements.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, bcrypt password hashing, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at privacy@prestigepublishinghouse.cloud.

7. Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Account data is retained for the duration of your account plus 3 years. Financial records are retained for 7 years per tax regulations.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or a prominent notice on our website. Your continued use of our services after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or requests:
Prestige Publishing House
Email: privacy@prestigepublishinghouse.cloud
Phone: +1 (323) 539-1494